Return to Homepage
Town Delivery

Shipping & Delivery Policy

Effective Date & Last Updated: September 15, 2026

Express Local Delivery Across Sri Dungargarh

Sri Dungargarh Setu ("SETU") powers fast, reliable hyper-local delivery for prepared meals, groceries, and essential merchant items across Sri Dungargarh and surrounding wards. This policy outlines our delivery coverage, estimated timelines, and shipping charges.

1

Serviceable Delivery Areas

We currently fulfill delivery orders across Sri Dungargarh municipality (Wards 1 through 40), including:

  • Momasar Bass, Bikaner Road, Station Road, and Hospital Road.
  • Naya Bass, Main Market, Upadhyay Chowk, and Gandhi Chowk.
  • Surrounding residential areas and local institutions within municipal perimeter.

Orders with delivery pins situated outside our active delivery radius cannot be fulfilled and will notify the user before order placement.

2

Estimated Delivery Timelines

Prepared Food & Restaurant Orders

Typical delivery time is 25 to 45 minutes from the moment the restaurant accepts your order, depending on cooking time and delivery distance.

Groceries & General Goods

Dispatched within 30 to 60 minutes or delivered during the customer-scheduled delivery slot on the same day.

3

Delivery Fees & Charges

Delivery charges are calculated transparently prior to checkout based on distance between the merchant shop and your delivery location:

  • Base Delivery Fee: Starting from Rs 20 for nearby deliveries within town center.
  • Longer Distances: Additional nominal mileage fee for distant wards and outer town areas.
  • Free Delivery Promotions: Periodically offered on qualifying minimum order amounts from participating local vendors.
4

Customer Responsibilities at Delivery

To ensure successful and punctual delivery, customers are requested to:

  • Provide accurate landmark details, ward number, and door/house numbers.
  • Keep the registered phone number reachable for the delivery partner.
  • Ensure availability to receive the package at the doorstep upon arrival.
5

Delivery Inquiries & Support

For order tracking assistance or delivery questions, contact our delivery desk:

Sri Dungargarh Setu Delivery Desk
P-32/7A, Momasar Bass, Ward No. 10, Sri Dungargarh, Bikaner, 331803 - Rajasthan